Managed IGA Services: Expert Identity Governance for You

What Are Managed Services

The platform and the team. You get both.

Most organizations understand the value of identity governance. What they lack is the internal bandwidth to operate it day to day, keeping up with audit cycles, certification reviews, and onboarding and offboarding workflows.

BalkanID Managed Services answer that directly. We provide the platform and a dedicated expert team to run it, eliminating the operational burden while keeping you in control of the outcomes.

Why Managed Services

BalkanID IGA capabilities managed for your organization, even with limited internal staff.

Lower the operational overhead for enhanced IGA posture, and regulate it for continuous compliance and governance.

"We love what BalkanID enables, but we don't have the time or people to operate it. Can you just manage it for us?"

A recurring request from IT

GRC, and security leaders

The Services

IGA managed services.

Each service is available independently or together, and is compatible with both BalkanID Lite and the Enterprise Platform.

Managed User Access Reviews

Access certification. End-to-end. Zero internal overhead.

Simplify Compliance · Strengthen Security · Save Time

Complete setup and execution of quarterly or biannual UAR campaigns across 250+ systems

Automated review workflows for identities, groups, roles, policies, and resources

Campaign scheduling, reviewer assignment, escalations, and completion tracking

Risk-based prioritisation and auto-remediation recommendations built in

Exportable, signed audit-ready certification reports with full reviewer decision logs

Dedicated BalkanID expert embedded in your Slack or Teams

Managed Lifecycle Management

Onboarding, offboarding, and access changes. Automated and operated.

Automate Onboarding · Enforce Least Privilege · Eliminate Risk

End-to-end Joiner, Mover, Leaver, Service Account, and Privileged User playbooks

Support for HR-driven (Workday, BambooHR, ADP, UKG) and IT-driven (Okta, Entra ID) triggers

Pre-built connectors for 200+ apps including IDPs, cloud platforms, and SaaS

Support for disconnected and on-prem systems via custom playbooks

Just-in-Time and Purpose-Based Access (JITPBAC) for elevated privileges

Dedicated BalkanID expert embedded in your Slack or Teams

What's Included

Every managed service includes platform and people.

White-glove onboarding

Expert setup from day one

One-time onboarding to integrate your IdP, HRIS, and key business applications. Identity-to-access relationships mapped and verified before any campaign or workflow goes live.

Dedicated team member

Embedded in your Slack or Teams

A named BalkanID expert is part of your internal team, providing ongoing support, coordination, and visibility. Not a ticketing queue. A person who knows your environment.

Continuous monitoring

Proactive, not reactive

Provisioning job health, sync status, reviewer completion, and campaign progress monitored continuously. SLA-backed response for break/fix, change management, and updates.

Audit-ready evidence

Reports delivered, not assembled

Certification reports, reviewer decision logs, and lifecycle audit trails are generated automatically and delivered on demand. No internal overhead before every audit window.

250+ integrations

Connected and disconnected app coverage

Governance across SaaS applications, cloud platforms, on-prem systems, and custom environments. For systems without native APIs, custom playbooks bring them into scope.

Platform access

Full self-service access included

Managed Services include full access to the BalkanID platform. Run reports, view risk insights, monitor campaign status, or manage anything yourself, at any time.

Pricing

Simple, predictable pricing.
No hidden costs.

Each managed service is independently priced. Take one, take both. Tiered pricing scales with your organization.

Each managed service, UAR and Lifecycle, is priced at $25,000 per year, covering up to 1,000 employees.

Tiered pricing is available for organizations with more than 1,000 employees, based on total employee count.

Identity Governance.
Operated for You.

The platform and the team. You get both.

BalkanID IGA capabilities managed for your organization, even with limited internal staff.

IGA managed services.

Access certification. End-to-end. Zero internal overhead.

Onboarding, offboarding, and access changes. Automated and operated.

Every managed service includes platform and people.

Simple, predictable pricing.
No hidden costs.

Let us handle the operations, so your team can focus on what matters most.

Identity Governance.Operated for You.

The platform and the team. You get both.

BalkanID IGA capabilities managed for your organization, even with limited internal staff.

IGA managed services.

Access certification. End-to-end. Zero internal overhead.

Onboarding, offboarding, and access changes. Automated and operated.

Every managed service includes platform and people.

Simple, predictable pricing.No hidden costs.

Let us handle the operations, so your team can focus on what matters most.

Identity Governance.
Operated for You.

Simple, predictable pricing.
No hidden costs.